Question 1

Does Chavid have a free plan?

Accepted Answer

Chavid offers a 30-day free trial — no credit card required to start. After your trial, a subscription of £9.99/user/month is required to continue using the platform.

Question 2

Do I need to download anything?

Accepted Answer

No. Chavid works entirely in your browser. No app, no plugin, no download required — for you or for anyone you invite to a call.

Question 3

Do my guests need a Chavid account?

Accepted Answer

For video calls, no. Anyone you invite can join a Chavid video call directly from a link — no account, no download, and no subscription required. They simply enter their name and join. Only the host needs a Chavid account. For other hubs (Messenger, Email, Phone, Gaming multiplayer, Sticky Notes sending), a free Chavid account is required.

Question 4

What devices does Chavid work on?

Accepted Answer

Chavid works on any device with a modern browser — phones, tablets, laptops, and desktop computers. iOS, Android, Windows, Mac, and Linux are all supported.

Question 5

How many people can join a call?

Accepted Answer

Individual plans support up to 500 participants per video call. Team plans support up to 1,000 participants. All plans include a 30-day free trial.

Question 6

Is there a time limit on calls?

Accepted Answer

No. There are no time limits on any Chavid plan. Call for as long as you need.

Question 7

Does Chavid have screen sharing?

Accepted Answer

Yes. Screen sharing is available on all plans. Share your entire screen, a specific window, or a browser tab.

Question 8

Can I record calls?

Accepted Answer

Yes. Call recording is available on all plans. Recordings are saved as .webm files and can be downloaded directly from the call interface.

Question 9

Where is my data stored?

Accepted Answer

All Chavid data is stored on UK servers. We do not use US cloud providers. Your data never leaves British shores.

Question 10

Is Chavid GDPR compliant?

Accepted Answer

Yes. Chavid is built with UK GDPR compliance from day one. We have a full privacy policy, a Data Processing Agreement available on request, and we never sell your data.

Question 11

Does Chavid sell my data?

Accepted Answer

No. We do not sell your data to advertisers or third parties. We do not profile you for advertising. Our business model is subscriptions, not data.

Question 12

Are calls encrypted?

Accepted Answer

Yes. All Chavid video calls use DTLS-SRTP encryption. Your calls are private and cannot be intercepted.

Question 13

How much does Chavid cost?

Accepted Answer

Chavid is £9.99 per user per month — one plan, everything included. No tiers, no per-seat bundles, no hidden fees. Every account starts with a 30-day free trial. No credit card required to start.

Question 14

Can I cancel any time?

Accepted Answer

Yes. Cancel any time with no penalties. If you cancel, you'll keep access until the end of your current billing period, then your account will be deactivated.

Question 15

What happens after the 30-day trial?

Accepted Answer

After your 30-day trial ends, a subscription is required to continue using Chavid. You'll be prompted to set up payment before your trial expires. No charges without your explicit consent.

Question 16

Do you offer discounts for schools or NHS?

Accepted Answer

We're working on educational and NHS pricing. Contact us at support@chavid.co.uk to discuss your organisation's needs.

Question 17

How does the referral scheme work?

Accepted Answer

Share your unique referral link. When a friend signs up and subscribes, you earn 30 free days on your subscription. There's no limit to how many referrals you can make.

Question 18

Where do I find my referral link?

Accepted Answer

Log in and go to the Referrals page. Your unique link is there, ready to share.

Question 19

When do I get my reward?

Accepted Answer

Your 30 free days are added automatically when your referred friend subscribes.

Question 20

What is the Chavid Email Hub?

Accepted Answer

Every Chavid user gets a personal @chavid.co.uk email address the moment they sign up. You can email any other Chavid user instantly — no external email provider, no spam filters, no delays. The Email Hub has a full inbox with folders, threads, and real-time notifications.

Question 21

What is the Chavid Phone Hub?

Accepted Answer

The Phone Hub lets you make free audio calls to any other Chavid user — no phone number, no SIM card, no per-minute charges. You can hold up to 5 call legs simultaneously, put calls on hold, and merge them into a conference call.

Question 22

What is the SMS Hub?

Accepted Answer

The SMS Hub lets you send and receive SMS text messages directly from your Chavid account. It has a full folder and thread UI — Inbox, Sent, Drafts, and Trash — with real-time delivery. No separate SMS app is needed.

Question 23

Are the Email, Phone, and SMS Hubs free?

Accepted Answer

Yes — all three hubs are included free with every Chavid account. No extra subscription or add-on is required.

Question 24

What is the Messenger Hub?

Accepted Answer

The Messenger Hub is Chavid's real-time group messaging system. Create group chats for friends, teams, or departments. Features include threaded replies, emoji reactions, read receipts, typing indicators, and pinned messages — all delivered instantly via WebSocket.

Question 25

Is the Gaming Hub really free?

Accepted Answer

Yes — completely free, forever. The Gaming Hub includes Snake, Snakes & Ladders, Ludo, Noughts & Crosses, Memory Match, and a 2D Racer. A free Chavid account is required to play — sign up takes under 30 seconds.

Question 26

Can I play multiplayer games without a Chavid account?

Accepted Answer

A free Chavid account is required to play multiplayer games and save scores to the leaderboard. Signing up is free and takes under 30 seconds — no credit card needed.

Question 27

Is there a leaderboard for the games?

Accepted Answer

Yes — every game has a global leaderboard. Scores are saved automatically after each game.

Question 28

Can I share my game win on social media?

Accepted Answer

Yes. After winning any game, a branded win card is generated and you can share it to Facebook, X, WhatsApp, Telegram, Instagram, TikTok, or download it.

Question 29

Is Sticky Notes free?

Accepted Answer

Yes — Sticky Notes is 100% free for everyone. Draw, annotate, add photos and stickers, then download or share to social media. A free Chavid account is required to send notes directly to Chavid contacts — signing up is free and takes under 30 seconds.

Question 30

What is the Chavid Webinar Hub?

Accepted Answer

The Webinar Hub lets you host live webinars, workshops, and masterclasses for up to 1,000 attendees — all built into your Chavid subscription. You can set a ticket price, collect registrations, and go live with one click.

Question 31

Is hosting webinars included in my subscription?

Accepted Answer

Yes — hosting webinars is a premium feature included in both the Individual and Team subscription plans. Attending webinars is free for anyone.

Question 32

Can I charge for my webinar?

Accepted Answer

Yes. You set the ticket price (or make it free). Chavid takes a 7% platform fee on paid ticket revenue. There are no other charges.

Question 33

How do attendees join a live webinar?

Accepted Answer

When you click "Go Live", all registered attendees receive an instant email with a join link. They click it and join directly in their browser — no download needed.

Question 34

How many people can attend a webinar?

Accepted Answer

Up to 1,000 attendees can join a single live webinar session, powered by Chavid's LiveKit infrastructure.

Got questions? We've got answers.

Getting started

Video calls

Privacy & security

Pricing & billing

Referrals & rewards

Email, Phone & SMS Hubs

Gaming Hub & Sticky Notes

Webinar Hub

Still have questions?